Case Study: How REAX Helped Gracon- Milan Skylotec Servicing
Need Skylotec Milan Rescue Device Servicing? View How REAX Delivered for Gracon
At REAX Equipment, we’re more than just a servicing center—we’re your partner in safety and operational efficiency. Recently, we worked closely with Gracon on a significant project to service 48 Skylotec Milan AL-Trans Seal Pac Rescue Kits, ensuring their client in the wind energy sector faced minimal downtime.
In this blog, we’re giving you an inside look at how we tackled this challenge, but for the full, detailed breakdown, you can view the complete case study PDF here↗︎
Gracon Case Study Overview: 48 Milan Rescue Kits Serviced Swiftly
When Gracon contacted us, they needed help with a large-scale Level 3 servicing of Milan rescue devices. These kits, essential for ensuring the safety of their client’s workers at height, were due for servicing after reaching their 10-year mark.
Our team was ready to meet the challenge with a plan that not only addressed the servicing needs but also ensured minimal disruption to Gracon’s client. For the full details, including how we managed import/export logistics, parts ordering, and service scheduling, click the link below to read the complete case study.
View the Full Gracon Case Study PDF
The project presented multiple challenges, including:
- Educating Gracon, who were new to Milan servicing, on the entire process.
- Managing a large volume of units and dealing with import/export challenges between the UK and Ireland.
- Ensuring the availability of Level 3 qualified engineers to handle the servicing.
How REAX Provided a Tailored Servicing Plan
We worked closely with Gracon to develop a bespoke servicing plan, ensuring a swift turnaround for each batch of rescue devices. From coordinating the logistics to liaising with the parts manufacturer in Germany, we ensured every aspect of the process was tightly managed.
This project is a great example of why REAX is trusted as the UK’s only Milan Level 3 Servicing Centre.
The Results: Servicing Delivered On Time
In the end, all 48 Milan units were serviced and returned to Gracon on time, with minimal downtime for their client. Our strategic location in the UK, close to Ireland, allowed us to manage timelines and resolve any issues quickly.
Why Trust REAX for Your Milan Skylotec Servicing Needs?
REAX is the UK’s only Milan Level 3 Servicing Centre, and we take our responsibility seriously. Whether you’re dealing with one unit or a large batch, we offer tailored servicing plans that minimise downtime and ensure safety.
Interested in learning more? Click below to see how we handled this project for Gracon, and how we can help you too.
View Full Gracon Case Study PDF
Contact our equipment team for more information and advice:
Email: equipment@reaxltd.com
Phone: 01253767775 Opt 2
Looking after your kit
Even the best kit needs regular inspection and servicing. we have a team of fully trained PPE inspectors who can take the worry out of the process. Our servicing team are fully certified to carry out the servicing requirements for many of the leading rescue devices currently on the market.
